• I can’t turn on the QVM2 camera
  • Make sure the battery is fully charged.  If the battery is charging, the red light will be solid.
  • Please unplug the camera from the USB cable and press the power button down for 30 seconds.  This will reset the camera and you should see the Cadwell logo screen.
• Camera Error
  • Unplug the camera from the computer and press the power button for 30 seconds.  Wait until you see the Cadwell logo to reconnect the USB cable.
• I can’t see the camera in software (orange Q)
  • Try replacing the USB cable and plugging into a different USB port.  For the best connection, plug it into the back of the computer.
  • Please unplug the camera from the USB cable and press the power button down for 30 seconds.

If you’re still unable to get the camera connected, please call the Cadwell Service Department at 1-800-245-3001.