• cadwell.com
  • cadwell.support
  • cadwell.education
  • estore.cadwell.com
  • |
  • Careers
  • Remote Assistance
  • Licensing Bot
Secondary
LinkedinFacebookInstagram
Cadwell Support SiteCadwell Support Site
Cadwell Support Site
Helping you help others.
  • REGISTER
  • Login
  • REGISTER
  • Login

How do I contact the Support Team?

  • Home
  • General FAQs
  • How do I contact the Support T....

How do I contact the Support Team?

Domestic customers:

Software Support

For questions, please email applications@cadwell.com.  Please include your name and customer number.

Application support is available Monday through Friday from

6:30 am to 5:00 pm PST.
7:30 am to 6:00 pm MST
8:30 am to 7:00 pm CT
9:30 am to 8:00 pm EST

If you have a question that needs immediate assistance, contact our support line at 1-800-245-3001 and ask for software assistance.

 

Hardware Support

For questions, please email service@cadwell.com.  Please include your name and customer number.

Hardware support is available Monday through Friday from

6:30 am to 5:00 pm PST.
7:30 am to 6:00 pm MST
8:30 am to 7:00 pm CT
9:30 am to 8:00 pm EST

If you have a question that needs immediate assistance, contact our support line at 1-800-245-3001 and ask for hardware assistance.  Please have your equipment serial number available.

International customers:

Please contact your distributor (listings available at www.cadwell.com) or email International@cadwell.com

Feb 18, 2016   2805    General FAQs  

Related Knowledge Base Posts -

  • How Do I Install or Upgrade Software?
  • What is the current version of software?
  • Do you support HL7/Citrix/Virtual Servers?

Post navigation

← Suggested Reading Easy III: Importing Records →
Contact Us
1 (800) 245-3001 U.S. Toll-Free
1 (509) 735-6481

Request Contact
U.S. Sales Representative

Email
General Contact:
info@cadwell.com

U.S. Support:
applications@cadwell.com
Cadwell Support Site
© 2025 Cadwell Industries, Inc. All Rights Reserved.
  • Privacy Notice
Footer
We use cookies to ensure that we give you the best experience on our website. If you continue to use this site we will assume that you are happy with it.Ok