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How do I contact the Support Team?

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  • How do I contact the Support T....

How do I contact the Support Team?

Domestic customers:

Software Support

For questions, please email applications@cadwell.com.  Please include your name and customer number.

Application support is available Monday through Friday from

6:30 am to 5:00 pm PST.
7:30 am to 6:00 pm MST
8:30 am to 7:00 pm CT
9:30 am to 8:00 pm EST

If you have a question that needs immediate assistance, contact our support line at 1-800-245-3001 and ask for software assistance.

 

Hardware Support

For questions, please email service@cadwell.com.  Please include your name and customer number.

Hardware support is available Monday through Friday from

6:30 am to 5:00 pm PST.
7:30 am to 6:00 pm MST
8:30 am to 7:00 pm CT
9:30 am to 8:00 pm EST

If you have a question that needs immediate assistance, contact our support line at 1-800-245-3001 and ask for hardware assistance.  Please have your equipment serial number available.

International customers:

Please contact your distributor (listings available at www.cadwell.com) or email International@cadwell.com

Feb 18, 2016   2876    General FAQs  

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